Approach
The Operational Assessment
An Operational Assessment, broad in scope or narrowly focused as your organizational needs dictate, is the starting point to ensure the right questions are being asked to understand how your organization actually works...and can work smarter.
Starting with an independent and impartial perspective, the Operational Assessment includes the:
Example Outcomes: Vision Statement, Mission Statement & Mission Hierarchies, Fit/Gap Analyses, Options Summary Document
An Operational Assessment, broad in scope or narrowly focused as your organizational needs dictate, is the starting point to ensure the right questions are being asked to understand how your organization actually works...and can work smarter.
Starting with an independent and impartial perspective, the Operational Assessment includes the:
- Assessment of your organization’s as-is Resources and Processes, accurately and simply documenting them to highlight how your organization works, not just how you think it works
- Development of a comprehensive Realignment Plan to address limitations of existing organizational Resources and Processes with a focus that recognizes their interrelated nature
- The hands-on implementation of the Realignment Plan alongside key stakeholders based on industry standard Program and Project Management practices
- Documentation of final organizational Processes in a clear and context-sensitive form to facilitate adoption
- Monitoring of post-implementation activities and course correction to maximize the success and sustainability of new Resources and Processes
Example Outcomes: Vision Statement, Mission Statement & Mission Hierarchies, Fit/Gap Analyses, Options Summary Document
Planning
In the Assessment Phase, Vision and Mission take center stage, setting the direction, whereas the Planning Phase is about focusing on Policy and Process that serve the Vision and Mission. We work with your organization as a whole to ensure that it prepares for change. We take this further by developing a comprehensive project plan as well as individual or group oriented change and implementation plans, using industry standard planning methodologies.
Example Outcomes: Change Management Plan, Master Project Plan, Individual or group specific plans, (Revised) Job Descriptions, Procurement Documents, Risk Management Plan, Communications Plan
Implementation Guidance
We do not implement; rather we guide your staff through implementation as it is the single greatest opportunity they have to learn process and procedure. Here, staff take the lead, learning how their role in developing and carrying out procedures fits within the processes and policies that server the greater mission and Vision of the organization.
Knowledge Transfer
Knowledge Transfer is a process that builds the inherent capacity of your staff to continue to do their job when we are no longer there to support them. Knowledge Transfer begins day one with ensuring all involved understand the alignment philosophy. Further, Knowledge Transfer encompasses and instructs each of the other three phases. It is not, and never will be for us, a manual, a set of documents, or training guides.
Example Outcomes: Knowledgeable, self-reliant staff who understand their role in realizing the organization’s Vision
In the Assessment Phase, Vision and Mission take center stage, setting the direction, whereas the Planning Phase is about focusing on Policy and Process that serve the Vision and Mission. We work with your organization as a whole to ensure that it prepares for change. We take this further by developing a comprehensive project plan as well as individual or group oriented change and implementation plans, using industry standard planning methodologies.
Example Outcomes: Change Management Plan, Master Project Plan, Individual or group specific plans, (Revised) Job Descriptions, Procurement Documents, Risk Management Plan, Communications Plan
Implementation Guidance
We do not implement; rather we guide your staff through implementation as it is the single greatest opportunity they have to learn process and procedure. Here, staff take the lead, learning how their role in developing and carrying out procedures fits within the processes and policies that server the greater mission and Vision of the organization.
Knowledge Transfer
Knowledge Transfer is a process that builds the inherent capacity of your staff to continue to do their job when we are no longer there to support them. Knowledge Transfer begins day one with ensuring all involved understand the alignment philosophy. Further, Knowledge Transfer encompasses and instructs each of the other three phases. It is not, and never will be for us, a manual, a set of documents, or training guides.
Example Outcomes: Knowledgeable, self-reliant staff who understand their role in realizing the organization’s Vision