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Services

Policy and Process (Re)Design
Undocumented and unclear policies, processes and procedures waste your managers' and employees' time resulting in low quality output and ultimately unhappy clients and constituents. Emanating from your organization's vision and mission, through the Policy and Process (Re)Design, you will have: 
  • Organizational policies, clearly articulated and elaborated through Processes and Procedures documented in approachable language 
  • Illustrative process, data and product workflows 
Your managers and staff will have a clear understanding of how your organization optimally works, helping you realize efficiencies through process efficiencies and streamlined workflows. 
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Personnel Alignment 
Most organizations have outdated organizational charts, job descriptions, and HR policy and employee manuals, leading to lack of clarity in responsibility, inability to hold staff accountable, and mismatches between organizational needs and employee skills, aptitudes and competencies. Personnel Alignment services can offer your organization: 
  • Up-to-date HR policies & procedures 
  • Comprehensive employee manual(s) 
  • Workplace compliance checklists 
  • Accurate job descriptions 
  • Strategic staff recruitment 
  • Behavioral interviewing 
  • Performance management strategies 
  • Benefits & compensation strategy (in partnership with Certified HR Partner) 

Procurement & Contract Management 
Organizations are not islands, and whether it's goods or services you need, ensuring that your procurements clearly state your requirements and the resulting contract is shrewdly managed are essential to securing a solid return on your investment. To achieve this, Procurement & Contract Management services may include: 
  • RFI, RFQ and RFP drafting and distribution 
  • Vendor pricing and functional response vetting 
  • Contract negotiation coordination 
  • Contract and compliance management 
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Training 
As you bring new staff on - or need your current staff to be more knowledgeable in their role - interactive, focused training is key to unlocking the potential of your single greatest resource - your people! Training services may include: 
  • Training content development 
  • Training tool analysis and implementation 
  • Train-the-Trainer sessions 
  • Direct training sessions 

Program & Project Management 
Based on the principles outlined in the Project Management Institute's Project Management Body of Knowledge®, time tested techniques are utilized to ensure that your organization's programs and projects have clearly articulated plans that outline the management of scope, timing and resources to meet your objectives. Program & Project Management services will provide you with a comprehensive Program/Project Plan including but not limited to: 
  • Governance model 
  • Communications plan 
  • Change management plan 
  • Resource management plan 
  • Budget & finance plan 
  • Integrated project schedule 
  • Program/project oversight 
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